Privacy Policy

I. Introduction and Overview

Welcome to Hearthwell Grove. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how Hearthwell Grove collects, uses, and discloses your information in connection with our website, services, and operations. By accessing or using our services, you agree to this Privacy Policy. We may update this policy periodically, and we encourage you to review it regularly.

II. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and payment information when you register for services, sign up for newsletters, or make purchases.
  • Health-Related Information: For personalized consultations and nutritional planning, we may collect information regarding your health history, dietary preferences, lifestyle habits, and wellness goals. This information is collected with your explicit consent and handled with the utmost confidentiality.
  • Usage Data: We automatically collect information on how the service is accessed and used. This Usage Data may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

III. How We Use Your Information

Hearthwell Grove uses the collected data for various purposes:

  • To provide and maintain our Service, including facilitating consultations and workshops.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

IV. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information without your consent, except as described below:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: Hearthwell Grove may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Hearthwell Grove; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; protect against legal liability.

V. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access the personal information we hold about you.
  • The right to rectification if your personal information is inaccurate or incomplete.
  • The right to erasure of your personal information, under certain conditions.
  • The right to restrict processing of your personal information, under certain conditions.
  • The right to data portability to receive your personal information in a structured, commonly used, and machine-readable format.
  • The right to object to our processing of your personal information, under certain conditions.
  • The right to withdraw consent at any time where Hearthwell Grove relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

VI. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

VII. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

VIII. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

IX. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

X. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone: (512) 736-4829
  • By mail: 2847 Maplewood Drive, Suite 310, Austin, TX 78758, United States